I am currently leading design for Verizon’s next-generation retail point-of-sale and connected in-store experience, helping store representatives serve customers faster and with greater transparency.
My work focuses on AI-assisted workflows for sales recommendations, bill support, and complex service journeys—designing for control, clarity, and speed. To respect confidentiality, a detailed case study is available privately on request.
If you would like to collaborate or learn more about my work, get in touch